Summary: This guide introduces three common scenarios in which you might find your WD My Passport external hard drive read-only on Mac. If the WD My Passport read-only on Mac problem is caused by the NTFS file system, installing iBoysoft NTFS for Mac to edit, rename, delete the saved files and transfer files to the read-only WD My passport hard drive.
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Western Digital is one of the most popular hard drive manufacturers. Its product line covers WD My Passport, WD My Passport Ultra, WD My Book, WD Elements, WD My Passport for Mac and more. Among those external hard drive categories, WD My Passport external hard drives are the most widely used ones. However, many users complain their WD My Passport is read-only on Mac like the user below in WD community.
'I have a WD My Passport 320GB external hard drive that I am trying to hook up to my iMac for the first time. I'm running macOS 10.13. I'm extremely frustrated because this drive is in a read-only mode, and I can't figure out how to change it! Any suggestion to fix this?'
Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to eject before disconnecting. Figure 3: Connecting the My Passport Drive Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup wizard, Software Installer dialog. Connecting the Drive and Getting Started My Passport™ User Manual 5. To eject your WD my Passport drive from your Mac, just right-click on its icon on your desktop. In the dropdown menu you see, click on 'Eject'. Part 3 - Recover Accidentally Formatted WD Files.
Please continue reading and look for solutions for solving read-only WD My Passport on Mac problem.
Why is the WD My Passport read-only?
Sometimes, the WD external hard drive is read-only on Mac when you just got a brand new WD external hard drive. In other times, it suddenly became read-only after you have been using it for a while. The most common reasons for a read-only WD external hard drive, like WD My Passport, are listed below:
- 1. Your WD My Passport hard drive is NTFS-formatted
- 2. You have read-only permission to access WD My Passport hard drive
- 3. Your WD My Passport hard drive is corrupted
If you are not sure which reason has caused your WD My Passport external hard drive read-only on Mac, check the scenarios one by one. If you know the reason already, you can jump to the scenario that best describes your situation.
Scenario 1: Your WD My Passport hard drive is NTFS-formatted
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For WD My Passport Ultra and WD Elements, check if the hard drive is formatted with NTFS file system. By default, macOS can mount a Windows NTFS volume or drive in read-only mode. You can view the files saved on the NTFS-formatted partition or drive but can't make any changes to them. In addition, the WD My Passport hard drive won't let you add any files to it. To check if your WD My Passport is NTFS formatted, follow the steps:
- 1. Go to Finder > Applications > Utilities > Disk Utilities.
- 2. Click the WD My Passport (you may have changed its name) at the left sidebar. The file system information will be displayed on the right.
Note: You can also right-click the disk icon at the desktop and choose 'Get Info' to check the file system information.
After having confirmed that the WD My Passport is formatted with NTFS, many people will choose to convert NTFS to APFS (for macOS Catalina, Mojave and High Sierra) or reformat the WD My Passport hard drive to make the WD external hard drive compatible with Mac. But as you know, directly formatting WD Elements or My Passport on Mac causes data loss.
In fact, installing an NTFS for Mac driver is a much easier way.
Solution: Install an NTFS for Mac driver to make WD My Passport writable
The NTFS drivers for macOS - iBoysoft NTFS for Mac can help you read and write to NTFS-formatted WD My Passport drives on Mac.
iBoysoft NTFS for Mac: NTFS for Mac driver and more
iBoysoft NTFS for Mac is an NTFS disk management tool. It can manage NTFS drives with NTFS write support. It can easily and effectively mount NTFS drive on Mac automatically in read-write mode. It works with macOS 11/10.15/10.14/10.13.
Three simple steps to read and write to NTFS-formatted WD My Passport drive easily.
- 1. Download, install, and launch iBoysoft NTFS for Mac on your Mac. Then, restart your Mac.
- 2. Connect the NTFS-formatted WD My Passport drive to Mac.
- 3. Write to NTFS-formatted WD My Passport drive after the drive has been mounted successfully.
Besides an NTFS mounter, iBoysoft NTFS for Mac can also open, unmount, eject, erase and repair NTFS volumes. It can list all attached external disks including USB flash drives, SD cards, memory sticks, external hard drives and so on. You can open them with one click. Moreover, you can reformat them to NTFS with iBoysoft NTFS for Mac if you need.
Scenario 2: You have read-only permission to access the WD My Passport hard drive
If your WD My Passport external hard drive is not formatted with NTFS but you have no write permission to it, it is probably because you have read-only permission to access the WD My Passport. Since your WD external hard drive is write-protected, all your write access is denied.
To know your permission to the WD My Passport, follow the steps below:
- 1. Right-click the WD My Passport disk icon at the desktop and choose 'Get Info'.
- 2. Check the information at the bottom under the Sharing & Permissions tab.
If you can see the message 'You can only read', then you will understand why you can't write to your WD My Passport drive.
Solution: Change read-only permission on the WD My Passport drive
Follow the instruction below to change permission on Mac so that you can access the WD My Passport again:
- 1. Click on the lock icon at the right corner in the Get Info window.
- 2. Enter password if asked.
- 3. Check the 'Ignore ownership on this volume'.
- 4. Click on the gear button and choose 'Apply to enclosed items…'.
- 5. Click 'OK' when you are asked to confirm the operation.
- 6. Click the 'Read Only' in Privilege column and select 'Read & Write'.
By now, you have regained the read and write access to the WD My Passport.
Scenario 3: Your WD My Passport hard drive is corrupted
If you are sure that the read-only WD My Passport is not caused by NTFS file system nor read-only permission, another possible cause might be the disk corruption. When an external drive is corrupted, people suddenly have trouble reading or/and writing to the disk. Then you will have to fix the corrupted WD My Passport external hard drive to make it writable again. We will introduce two solutions here:
- Fix the read-only WD My Passport in Disk Utility on Mac
- Reformat the WD My Passport on Mac
Solution 1: Fix the read-only WD My Passport in Disk Utility on Mac
This solution might help you solve the read-only external hard drive problem without formatting. You will utilize a built-in tool on Mac called Disk Utility. It is used to manage internal and external disks on Mac. There is a function called First Aid in Disk Utility that can be used to check for and repair errors on the selected disk or volume.
Here is how to fix the read-only WD My Passport in Disk Utility:
- 1. Go to Finder > Applications > Utilities > Disk Utility.
- 2. Select the WD My Passport drive at the left sidebar.
- 3. Click on First Aid and click on 'Run' to repair the WD My Passport drive.
- 4. Click 'Done' after the operation completes.
If First Aid fails to repair the WD external hard drive, your disk might be seriously corrupted. You will have to reformat the WD My passport to make it not read-only.
Solution 2: Reformat the WD My Passport for Mac
Reformatting the corrupted WD My Passport drive is the ultimate solution for fixing the read only file system on Mac. Follow the steps below to know how to make the WD My Passport compatible with Mac and PC.
- 1. Make sure you have a copy of your important files on WD My Passport hard drive, or recover lost data from the external hard drive with iBoysoft Data Recovery for Mac.
- 2. Go to Finder > Applications > Utilities > Disk Utility.
- 3. Click on the WD My Passport drive at the left sidebar.
- 4. Check Click 'Erase' on the top of the Disk Utility window.
- 5. Input a name.
- 6. Choose FAT or exFAT as format for convenience because either of them is compatible with both Windows and macOS. Then, how to format the WD My Passport for Mac exclusive use? Simply choose APFS or Mac OS Extend format in Disk Utility, which also works if you want to format WD Elements for Mac.
- 7. Choose 'GUID Partition Map' as Scheme.
- 8. Click on 'Erase' button.
You can reconnect the WD external hard drive to Mac again to see if it is writable now.
Conclusion
The external hard drive read-only on Mac problem doesn't happen to WD external hard drives only. Any external hard drive could be write-protected on Mac. It is quite common to see other notable external hard drive brand get the same complaint like Seagate, Samsung, Toshiba, etc. When you come across the read-only disk problem on Mac, the post is always helpful.
Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first.
This page will analyze why WD My Passport drive won't mount on Mac, and provides 7 possible solutions to this issue.
- 1. Show the mounted WD My Passport for Mac hard drive on Mac destop
- 2. Force Mount the WD Mac hard drive in Disk Utility
- 3. Run First Aid to fix WD My Passport for Mac not mounting error
- 4. Check the power supply of the WD My Passport for Mac drive
- 5. Check the USB cable
- 6. Check the USB port of your Mac
- 7. Check for driver update
What is meant by mounting a WD My Passport drive on Mac?
The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. You can access My passport for Mac drives only when macOS recognizes the format of the drive. This process is called mounting.
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However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer.
Why is WD My Passport for Mac not mounting?
WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files.
Here is one typical case from forums:
WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix if WD My Passport for Mac not working on Mac? Any data recovery solution? Thanks a lot!
If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You'll know how to mount the Western Digital my passport drive on Mac again.
How to fix the unmounted WD My Passport hard drive on Mac?
The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.
1. Show the mounted WD My Passport for Mac hard drive on Mac destop
Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.
But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.
2. Force Mount the WD Mac hard drive in Disk Utility
You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to force mount the hard drive. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.
But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.
3. Run First Aid to fix WD My Passport for Mac not mounting error
First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool.
- Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.
- Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive.
- Step 3: Click the 'First Aid' button.
- Step 4: Click Run.
If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.
When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.
Let's start with some basics factors.
4. Check the power supply of the WD My Passport for Mac drive
It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
5. Check the USB cable
When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.
6. Check the USB port of your Mac
If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port.
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7. Check for driver update
Surfer software free crack. If the hardware seems to be OK, let's check the software that related to this disk problem. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation.
So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver.
- Step 1: Click the Apple icon and select 'App Store…'
- Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All to install all available updates.
Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.
How to fix WD My Passport for Mac hard drive not mounting error without losing data?
However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.
If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.
Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac
As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily retrieve files from WD Passport drives. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive.
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You can use this hard drive data recovery software on macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.
- 1. Free download and install iBoysoft Data Recovery for Mac.
- 2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.
- 3. Click 'Scan' to search for all lost files on this drive.
- 4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.
Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.
Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting
After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.
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Conclusion
WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents.
But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of iBoysoft Data Recovery for Mac.
For any questions or suggestions, please email us below.